Frequently Asked Questions
What types of gifts do you offer?
We offer gifting options for children’s return gifts, birthdays, personalized hampers, festive occasions, thank-you gifts and corporate or bulk gifting.
How do I place an order?
Our website is designed for enquiries. Browse the available categories and contact us through WhatsApp. We’ll help you explore options and confirm the order details.
Can I order within a specific budget?
Yes. Share your budget per gift or hamper, and we’ll suggest options where available.
Do you accept bulk orders?
Yes, you can enquire about bulk gifting for birthday parties, events, institutions and corporate occasions. Minimum quantities and pricing depend on the selected products.
Can I personalize a hamper?
Personalization may be available through message cards, name tags, themes and packaging. We’ll confirm the options and additional charges before you place the order.
Do you deliver across India?
We aim to serve customers across India, subject to courier serviceability, product availability and confirmation of delivery charges and timelines for your PIN code.
How early should I place an order?
We recommend enquiring as early as possible, especially for personalized, festive and bulk orders. The required lead time depends on the order.
Can I request a specific colour or theme?
Yes. Share your preference, and we’ll confirm whether it can be accommodated.
How much does delivery cost?
Delivery charges depend on the destination, package size, weight and chosen delivery method. Applicable charges will be communicated before order confirmation.
Which payment methods do you accept?
Available payment methods and advance-payment requirements will be confirmed during the ordering process.
Can I cancel an order?
Cancellation eligibility depends on the order status, product type and whether customization or preparation has begun. Please refer to our published cancellation policy.
What if my order arrives damaged or incomplete?
Contact us promptly with your order details and photographs. We’ll review the issue according to our published policy.
Will my hamper look exactly like the photographs?
We aim to represent our products accurately. Minor variations in arrangement, colour or packaging may occur. Any material substitution should be communicated and agreed upon before fulfillment.