Cancellation, Returns & Refunds
Customers should review cancellation and return conditions before placing an order. Eligibility depends on product type, order status and whether customization or preparation has begun, subject to applicable law.
For damaged, incorrect or incomplete orders, customers should contact the business with the order reference and photographs within [Insert reporting window]. Where a refund is approved, the amount and processing timeline will be communicated.
Before publication, specify: cancellation cut-off, return eligibility, reporting window, refund timeline and treatment of personalized products. Ensure terms comply with applicable consumer law.